Cultural Literacy Trainings
Cultural Competence & Diversity Training
Cul·tur·al Com·pe·tence n. 1. Institutional knowledge to inspire and build effective systems to serve ongoing growth in diverse demographics and community building across demographics. Both individuals and organizations are at various levels of awareness, knowledge and skills along the cultural competence continuum. 2. Improves employee awareness and relations, customer service and satisfaction, program delivery, bottom line cost efficiency and new employee retention and integration 

Cultural Competence and Diversity Training includes an introduction to cultural competence, local demographics, dimensions of diversity and culture and how these impact service delivery within your organization. Competence in this context implies having the capacity to function effectively in an increasingly diverse environment. We encourage a developmental process that evolves with the growth of your organization. Instructors will provide a basic introduction to terms and local/national trends as they relate to diversity.

Multicultural BRIDGE Program: Cultural Competency Programming for Workplace

Culture: the integrated pattern of human behavior that includes thoughts, communications, actions, customs, beliefs,values and institutions of a racial, ethnic, religious or social group. 
"Competence is used because it implies having the capacity to function effectively." –NCCC, 1989

If you would like more information, please email:
or call 413-394-4029